People think that it is more than enough to have purchased a defective vehicle to claim a lemon. Though this can be done and is considered fair, it is still the responsibility of the individual to understand the law completely. Going to court immediately without giving it proper consideration should be avoided. The law indicates that there are certain steps to be followed before filing a lemon case. The steps to be taken are clearly listed below,
Documentation of the case is the first step to follow. Sending a letter to the manufacturer is to be done as soon as you identify that the vehicle is a lemon. You need to mention all the problems you face with the vehicle. Find out if the manufacturer will buy back the car and make sure you have this in writing. Tell them that you know the car is a lemon. Ask for receipts so that you can document them for proof. You need to ensure all your issues are listed in paper so that they are addressed clearly. Do not depend on a toll-free number if it is ever provided by the manufactured.
The letter may give the manufacturer to buy back the car, however this happens very rarely. If the manufacturer turns a deaf ear and never bothers to respond to your concern feel free to contact a lemon attorney. You can go into arbitration, but this may prove to assist the manufacturer where he may plead and ask for chances to repair the vehicle.
The next step to follow once in arbitration is to ensure that this kind of service is followed. If this process is available then it would be indicated in the warranty card. If available you can apply and mention that you would be interested.
Make sure to have all the paperwork in place before going into arbitration. Documents such as repair orders, reports indicating the inspections conducted and copy of the warranty need to be saved and you need to make copies of these too. Usually your schedule will happen within the next 40 days so keep yourself free to attend the meeting. If you are not happy with the arbitration results, you do other options that you can consider.
The final step when all else is tried and failed is the filing of the case. You need to talk to an attorney and hire his services. All the expenses will be taken care of once you win the case.
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